Terms & Conditions

The term ‘UKMUA’ or 'Wigs Up North' or ‘us’ or ‘we’ refers to the owner of the website whose registered office is: Wigs Up North LLP, Bank House, Market Street, Whaley Bridge, Derbyshire, SK23 7AA. Our company registration number is OC320900 – Whaley Bridge. The term ‘you’ refers to the user or viewer of our website. 

Prices
All of our prices are in British Pounds Sterling and inclusive of VAT @20%. All prices are subject to delivery charges which will be added at time of checkout.
 

Product Descriptions
We do our utmost to provide descriptions and images as accurate as is reasonably possible. This information is correct at the time it is entered onto our website but we are unable to guarantee that it is completely error free

Notification of Changes to our Policies
Our policies may be revised on occasion, for this reason we recommend that you regularly check our policies each time you visit our site as we are unable to notify you personally of any alterations.

Limitation of liability
While we will use reasonable endeavours to verify the accuracy of any information we place on the Website, we make no warranties, whether express or implied in relation to its accuracy. The Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade. 

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy or reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website

Privacy Policy 

Who we are:

At Wigs Up North & UKMUA we do all we can to respect your right to privacy and the protection of your personal information. This policy sets out what we do with your information in order to run our business and provide our customers with products and services.

We encourage you to read our full privacy notice on our website for more detailed information on how we use your information and your rights in relation to that.

Our privacy policy may be revised from time to time by updating this page. We recommend that you check this page occasionally to ensure that you are happy with any changes.

 

Data We Collect 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery or return a purchase, we only ever keep the necessary details.

We collect and process various categories of personal information. We may collect the following information:

  • Name and payment details
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/ or offers

Most of the information collected will have been provided by you (our customer), or created through the use of our products and services.

 

How we use your information

We use your information primarily to provide you with products and services, to better understand our customers’ needs. We also use your information to improve the products and services we offer and for the day-to-day running of our business. Your information is also used to comply with laws and regulations that apply to us and to protect our business, our customers and employees.

Some of the ways we use your information are as follows:

  • To process your order and obtain payment
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

 

Data Privacy for the use of Facebook plugins (the ‘Like’ button)

On our web pages we have integrated plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304,USA. You can identify the Facebook plugins on our pages by the Facebook logo (white ‘f’ on a square black background block) or by the ‘Like’ and ‘Share’ buttons. If you visit our website and use the Facebook plugin, this will provide a direct connection between your browser and a Facebook server. This action also provides Facebook the information that you have visited our website with your IP address. If you click the Facebook ‘Like’ button while you are logged in to your Facebook user account, you can link the content of our website on your Facebook page. This enables Facebook to assign your visit to our web pages to your user account. We call attention to the fact that we, as supplier of these web pages, receive no knowledge of the content of the transmitted data or their use by Facebook. You can find further information on this topic in the data-privacy declaration of Facebook under http://www.facebook.com/about/privacy/

If you do not wish for Facebook to assign your visit to our Website to your Facebook user account, please log off your Facebook user account.

Even though you have no Facebook user account, it is possible that Facebook obtains your IP address and stores it.

 

Data privacy for the use of Twitter

Functions of the Internet service Twitter are integrated on our Web pages. These services are offered by Twitter Inc., 1355 Market St., Suite 900, San Francisco, CA 94103, USA. The use of Twitter and the function “Re-Tweet” will link the web sites visited by you with your Twitter account and will make them known to other users. This procedure also transmits data to Twitter. We call your attention to the fact that we, as supplier of the Web pages have no knowledge of the content of the data transmitted by Twitter or of their use. You can find further information in the Twitter data-privacy declaration of Twitter under http://twitter.com/privacy/.

You can change your data-privacy settings in Twitter under http://twitter.com/account/settings/

 

Data privacy for the use of ShareThis

On our web pages we have intrigated plugins from ShareThis, 4005 Miranda Ave, Suite 100, Palo Alto, CA 94304. You can identify the ShareThis plugins on our pages by the ShareThis logo (white share symbol on a square green background base). ShareThis collect information via technical cookies placed on your browser, pixel tags, HTTP headers (or other communication protocols), and browser identifiers.  ShareThis do not use flash cookies or other locally stored objects (LSO) that may be used to circumvent user opt-out choices.

ShareThis collect registration information and Usage Data. Your registration information is not connected to Usage Data.  For Usage Data, ShareThis use data that does not directly identify an individual.  ShareThis collect and use technical data relating to a certain amount of your browsing navigation to display personalized advertisements, provide analytics, and data modeling based on social sharing.

 

For further information on ShareThis privacy policy, use of data and opt-out options please visit their website. https://www.sharethis.com/privacy/

 

Other plugins and external services

Our web pages can also contain additional plugins, such as ‘ShareThis’. The responsible suppliers (e.g., ShareThis, YouTube, AddThis, and others) are responsible for the respective plugins. As for the Facebook plugin, we accordingly have no control over the extent of the data that the respective suppliers record with the use of this plugin, or over the manner in which the suppliers use this data. In the event that you are not yet customer of the supplier of a plugin, or of the external service linked by means of the plugin, or if you have not agreed to data recording and use by such suppliers, we recommend that you do not click on or use such plugins. Please consult the respective web pages of the plugin for further information on the type, extent, and purpose of data recording and use of personally related data, and on the possible processing of such data.

 

Your rights 

You have certain legal rights to control what we do with your information. This includes a right to get access to your personal information; to request us to correct or update incorrect information; to object to or request that we restrict processing your information in certain circumstances; to object to direct marketing; and to receive the personal information you provided in a portable format.

It is important to understand that in some cases, exercising your rights may mean that we are no longer able to provide you with products or services. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found incorrect.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for continued collection, use or disclosure of your information by contacting us at info@ukmua.com or mailing us at:

UKMUA, Royal Mills, 17 Redhill Street, Manchester,M4 5BA

If you wish to raise a complaint on how we have handled your personal information, you can contact us on 0161 236 5483. We hope that we can address any concerns you may have, but you can always contact the Information Commissioner’s Office (ICO). For more information, visit www.ico.org.uk.

 

Third Parties

We keep your information confidential and will not share your information outside of Wigs Up North & UKMUA. The information we hold on you will be used and stored in the UK.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

Marketing

Unless you have told us not to, we will send you marketing information relating to products and services that we think will be of interest and relevant to you. If you change your mind and no longer want to receive these communications you can tell us at any time by contacting us at 0161 236 5483 emailing us at info@wigsupnorth.co.uk or info@ukmua.com

Wigs Up North & UKMUA will not share your information with third parties for their own marketing purposes without your permission.

 

MailChimp 

We use MailChimp to send out newsletters to keep you updated on our promotions, discounts and exciting news. MailChimp’s privacy policy explains the what, how, and why of the information they collect when you visit one of their websites, or when you use their services. It also explains the specific ways they use and disclose that information. MailChimp take your privacy extremely seriously, and never sell lists or email addresses. To read MailChimp’s privacy policy, visit their website at  https://mailchimp.com/legal/privacy/?_ga=2.221783902.75405515.1527003588-1108261758.1527003588


Communications about your account

We may contact you with information relevant to the operation and maintenance of your account by a variety of means, including via, email, text message, post and/or telephone. If at any point in the future you change your contact details you should tell us promptly about those changes.

 

How long we keep your information

We don’t keep your information for longer than we need to, which is usually up to six years after your relationship with Wigs Up North & UKMUA ended, unless we are otherwise advised, by you.

 

Security

We are committed to ensuring that your information is secure and protected. We take reasonable precautions and follow industry practices to make sure it is not inappropriately lost, misused, accessed, altered or destroyed. We may also monitor or record calls, emails, text messages, direct messages (social media) or other communications in order to protect you and us.

 

Cybertill

Our store, PoS and e-commerce platforms are hosted by Cybertill. They provide us with the in-store and online platforms that allows us to sell our products and services to you.

Your data is stored through Cybertill’s data storage and software. Information stored on the systems we use is accessible to Cybertill. Cybertill respect the confidentiality and privacy of data that belongs to all of their clients, people and partners. They comply with applicable laws, regulations and professional standards in order to maintain the highest degree of confidentiality and privacy. No other companies that use Cybertill’s services have access to your information that we hold. Cybertill’s privacy policy is separate to ours and can be viewed on their website at https://www.retailstore.co.uk/

 

WorldPay

We use WorldPay for our in-store and online card transactions. Their payment processing systems are compliant with PCI DSS industry security standards. WorldPay’s  privacy policy is separate to ours and can be viewed on their website at https://www.worldpay.com/uk

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer or device's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic to log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. In doing this however, you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading:

https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

 

Data privacy for the use of Google Analytics

This Website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses co-called cookies: text files that are stored on your computer and that enable an analysis of your use of our Website. The information produced by the cookie on your use of this Website (including your IP address) is sent to a server of Google Inc. in the United States and stored there. Google will use this information to evaluate your use of the Website, to prepare reports on the Website activities for the Website operators, and to perform additional services involving use of the Website and the Internet. Google will provide this information to third parties, insofar as such is legally stipulated, or insofar as third parties process these data on behalf of Google. Google will not connect your IP address with other data from Google Inc. You can prevent the installation of such cookies by making the required setting on your browser software. In such a case, however, we point out that you will possibly not be able to use all functions of this Website to their full extent. By using this Website, you declare that you agree to the processing of data obtained about you by Google in the manner described above, and for the purpose as stated.

You can prevent the saving of such cookies by making the required setting on your browser software. In such a case, however, we point out that you will possibly not be able to use all functions of this Website to their full extent. You can furthermore prevent the recording and the processing by Google of this data created by the cookie and related to your use of the Website (including your IP address) by downloading and installing the browser plugin from this link.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and as such sites are not governed by this privacy policy. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Copyright

This website and its content is copyright of Wigs Up North and UKMUA © Wigs Up North & UKMUA 2018-2020. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only

You may not, except with our express written permission, reproduce, edit, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 
Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact us via phone, email or mail.

info@wigsupnorth.co.uk or info@ukmua.com

0161 236 5483

Wigs Up North & UKMUA, Unit 8, Royal Mills, 17 Redhill Street, Manchester, M4 5BA